top of page
People standing in workshop writing on butchers paper
What clients say 
Welcome to Australia logo with tagline: For those who've come across the seas

"I highly recommend Think Human to any organisation that wants to understand and co-design services, with people at its core. Mel is very knowledgeable, very professional, and very adaptable."

Mohammad Al-Khafaji, CEO, Welcome to Australia

COTA logo with tagline: For older Australians

"You never get less than the full bottle with Mel – not only will she deliver exquisite facilitation, great intellect and superb organisation, but she will do it with original and intelligent insight, constant creativity and an underlying passion and energy for people.  I thoroughly recommend her!"

Jane Mussared, CEO at COTA SA

People's Choice Credit Union logo

"We were keen to find someone local to assist us with implementing Human Centred Design into the business and we were introduced to Mel Lambert. Mel worked with us on our first human centred design project.  She found the perfect balance of facilitating us through the process and upskilling us along the way. Mel was able to integrate into the project team and quickly understand our business.  She has a wealth of experience and knowledge in the field and she shared her resources with us so that we could continue to co-design with our members.

Mel continues to act as a mentor to our staff as we continue to develop our skills in Human Centred Design"

Wendy Spurling, Manager, Member Experience Design Build, People's Choice Credit Union

Democracy Co logo

“As much as possible, we make way in our projects to include Mel. Her commitment to community and her natural facilitation talents make her an incredible asset for any project. Mel has worked with democracyCo on some significant projects including the worlds largest citizens jury on Nuclear in 2016. Mel has deep roots in her local community, which is evident in her professional skills, which are cemented in an ethical framework. Mel is an agile, creative and strong facilitator, a creative thinker and a professional – in all aspects of the word”

Emily Jenke, co-CEO, democracyCo

bottom of page